Chapter 5 help please (spoilers?)

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Hi all, was hoping someone might be able to help me out. My party are in the palace in chapter 5 of this fine game. I've managed to clear all three floors out of monsters, and am now horribly stuck.
The first floor has a prison cell by the torture area, and a voice behind it gives no useful information to open it. The second floor has Nathaniel, a distillery (with root and wyvern stingers on tables already), and two levers, one does nothing (needs repairing I assume, but I can't do it apparently), the other just hits back. The third floor has a room which the party run away from, and many doors That cannot be opened (that I can see). There's also a raised drawbridge and a few fountains.
I hope someone's solved this one, because I'm lost. How to a) open the doors and b) lower drawbridge. Thanks in advance.

 

This has already been a topic more than once. Try looking here or on blackisle's forum.
In short, speak to the prisoner on the first floor. Make a histachii brew and 4 wyvern potions (meanwhile make the brew for Nheero Futhma and find his dead friend and his sword), and now place the 3 wyvern potions in the 3 reachable fountains. Drink the histachii brew and in that form enter the chamber with Sseth's Eye on it. Pull the lever, and the bridge will come down. Kill the efreeti, talk to Torraskus. Then talk again to Nheero, and again to Torraskus. After that, place the 4th wyvern potion in the fountain and your out of there.

 

The prisoner behind the door tells you the door is tied to the torture chamber. If you look in the torture chamber, you will see a table with a corpse on it. The right corner of the table is wheel. Its hard to spot because the tendency is to put the cursor on the table proper. Turn that and it will open the prison door. Then you can talk to Neeru and find out how to do the assorted quests. The basic rule of thumb is: when in doubt, talk to Neeru again.

 

Thanks very much for the help. I totally missed that wheel. Thought I'd scoured the area with my mouse, holding ALT down religiously in case I missed something!! As I'd cleared out all the monsters already, once I found that wheel, everything else happened really fast (no monsters to stop for). Man those efreeti were tough with their fire shields!
Thanks again.
P.S. What level were everyone's partyies at by this stage? My party are levels 12-14 ish. With only 2 chapters left I'm wondering if I'll hit level 20, let alone 30! /me wants +5 weapons

 

You seem to be about the expected level. Most people finish the game in the 16-18 range if they have a normal sized party. The higher levels of character are for people who replay the game in Heart of Fury mode.