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Help: inaccessible MS Office files

Discussion in 'Techno-Magic' started by Bahir the Red, Aug 31, 2008.

  1. Bahir the Red Gems: 18/31
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    Remove all ads!
    Hi,

    I've got a (big) problem: Since this morning, I have not been able to open neither old nor newly created MS Office files - I get a message saying the file is inaccessible. I have Vista, and use MS Office 2007, which I've tried reinstalling but the problem still occurs.

    Everything was working fine yesterday, but the last thing I did before shutting down the computer was to download and install an update for AVG Antivirus, that required a reboot. Now I can't seem to open AVG any more.

    Any idea of how to solve this?

    Great thanks in advance
     
    Bahir the Red, Aug 31, 2008
    #1
  2. Tarrasque

    Tarrasque Whoever said Paladins had to be charismatic? ★ SPS Account Holder Veteran New Server Contributor [2012] (for helping Sorcerer's Place lease a new, more powerful server!) Torment: Tides of Numenera SP Immortalizer (for helping immortalize Sorcerer's Place in the game!)

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    From the sounds of it, the first thing to do is to uninstall AVG and reboot. It sounds like AVG has become corrupted and is blocking access.
     
    Tarrasque, Aug 31, 2008
    #2

  3. Bahir the Red Gems: 18/31
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    Problem solved

    Yes, how incredibly asinine of me. Did so and it seems to have worked. Thanks!
     
    Bahir the Red, Aug 31, 2008
    #3
  4. Tarrasque

    Tarrasque Whoever said Paladins had to be charismatic? ★ SPS Account Holder Veteran New Server Contributor [2012] (for helping Sorcerer's Place lease a new, more powerful server!) Torment: Tides of Numenera SP Immortalizer (for helping immortalize Sorcerer's Place in the game!)

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    No problem.
     
    Tarrasque, Aug 31, 2008
    #4
  5. Disciple of The Watch

    Disciple of The Watch Preparing The Coming of The New Order Veteran

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    While you're at it, why not simply dump AVG in favor of Avast?
     
    Disciple of The Watch, Sep 1, 2008
    #5

  6. Munchkin Blender Gems: 22/31
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    Or get both if you have the RAM and CPU.
     
    Munchkin Blender, Sep 2, 2008
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  7. Stu Gems: 20/31
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    :heh: nah, just use the one antivirus - it'l likely lead to conflicts and hog resources if you use two.
     
    Stu, Sep 4, 2008
    #7
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